Ian Hawkes

About Me

As Head of Sales & Support at 4Matrix, I wear many hats - and that's exactly what I enjoy most. My role spans sales, customer support, marketing, events, and promotional activities, meaning no two days are ever the same. I work closely with customers and partners throughout their journey, from lead generation and account enquiries through to customer retention and ongoing support. Alongside managing sales and support functions, I'm actively involved in developing marketing campaigns, organising events, creating web and video content, and helping shape how the 4Matrix brand is presented to the market. Whether I'm supporting existing customers, generating new opportunities, producing content, or planning the next event, my focus is always on delivering value and helping the business grow. Outside of work, I'm a proud parent of two children who keep me on my toes and ensure life remains just as busy and rewarding away from the office. I'm a keen musician and enjoy playing both guitar and bass guitar. I'm also actively involved in Flyball, competing with my dogs in this fast-paced and highly competitive canine sport.

Skills